Privacy Policy

This privacy notice for Learnify describes how we collect, use, and protect your personal information when you use our website at trylearnify.com ("Website") and our services ("Services").

We respect your privacy and comply with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). Questions? Contact us at team@trylearnify.com.

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Personal Information

Personal information is any data that identifies you as an individual. This includes:

  • Basic details (name, email address, username)
  • Account information (password, preferences)
  • Payment details (billing address, payment methods)
  • Technical data (IP address, browser information)
  • Usage information (how you interact with our services)

Note: We don't collect sensitive personal information like:

  • Health data
  • Biometric information
  • Genetic data

Information Collection

We collect information when you:

  • Create an account or profile
  • Use our learning platform
  • Make purchases or subscriptions
  • Contact our support team
  • Interact with our website

Automatic Collection:

We use these tools to improve your experience:

  • Google Analytics (usage patterns)
  • Mixpanel (feature interaction)
  • Stripe (secure payments)
  • HotJar (user experience)

Information Processing

We process your information to:

  • Provide and improve our learning platform
  • Process payments and subscriptions
  • Personalize your learning experience
  • Send important updates and notifications
  • Prevent fraud and ensure security
  • Comply with legal obligations

Legal Basis (GDPR):

  • Contract fulfillment
  • Legal obligations
  • Legitimate interests
  • Your consent (where required)

Information Sharing

We may share your information with:

  • Service providers (hosting, payments, analytics)
  • Educational partners (when necessary)
  • Legal authorities (when required by law)

Important:

We never sell your personal information to third parties.

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Keep you logged in
  • Analyze platform usage
  • Improve our services

Third-Party Services:

  • Google Analytics
  • Stripe (payments)
  • Marketing tools (with consent)

Third Party Logins

When you log in using third-party services (like Google or Apple), we may receive:

  • Your name
  • Email address
  • Profile picture
  • Account ID

Information Retention

We keep your information as long as:

  • Your account is active
  • We need it to provide services
  • Required by law
  • Necessary for legitimate business purposes

Security Measures

We protect your data using:

  • Encryption (in transit and at rest)
  • Access controls
  • Security monitoring
  • Regular security audits

International Transfers

We store data in the United States but may transfer it to other countries. We ensure protection through:

  • EU Standard Contractual Clauses
  • Data Processing Agreements
  • Privacy Shield compliance

Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Data portability
  • Object to processing

Do-Not-Track

While we don't currently respond to Do-Not-Track signals, you can:

  • Adjust cookie settings
  • Opt out of analytics
  • Control tracking preferences in your browser

Policy Updates

We may update this policy occasionally. We'll notify you of significant changes through:

  • Email notifications
  • Website announcements
  • Application updates

Contact Us

Email: team@trylearnify.com

Last updated: December 31, 2024